Before requesting RMA service please make sure that you are aware of our warranty policy.

• Please fill out and submit a RMA Request Form online or call to request on to be faxed or emailed to you.

• If filling out the online form please submit on form per RMA request.

• Please fill out all information in order to request a RMA number. Incomplete RMA Request forms will not be processed.

• Upon completion, submit online or fax to 714-522-8927.
  • Upon approval, a RMA number will be issued within 2 business days.
  • Under most circumstance if you have faxed your RMA request you will receive a fax back with your RMA number. If you have submitted an online request form or contacted us directly through email or phone you will receive an email with a RMA number.
  • If you do not receive confirmation within 2 business days please resend your RMA request or contact us directly by phone or email.

• Once you receive a RMA number please ship back the RMA item(s) back with a copy of the RMA Form that has the RMA number. It will either be a fax or an email.

• Please ship all RMA item(s) back to Wytron USA within 10 business days of RMA number issuance or request a new RMA number if you are unable to ship back the RMA item(s) within this time frame.

• All packages returned without a RMA number will not be accepted. There will be no exceptions. Please request a RMA number before shipping your RMA item(s) back to Wytron USA.

• All RMA item(s) must be shipped back to Wytron USA in its orignal packaging or acceptance of the item(s) will not be guaranteed.

17605 Fabrica Way, Suite E, Cerritos, CA 90703 Tel: 714-522-3247 Fax: 714-522-8927
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